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Managed Service is a server administration service that handle with care by IDCdotCom. Customers not to worry about technical problems from their server. List below are the varieties of managed services from IDCdotCom.
Managed Service Standard
+ Customer has root/admin access
+ Ping Monitoring
+ Onsite Hands and Eyes
+ OS updates and patches
+ Service Monitoring
+ System Monitoring
+ Process Monitoring
+ On-Demand Vulnerability Assessments
+ System Administration
Prices : Rp. 399.000,- / month
Managed Service Advanced
+ Customer has root/admin access
+ Ping Monitoring
+ Onsite Hands and Eyes
+ OS updates and patches
+ Service Monitoring
+ System Monitoring
+ Process Monitoring
+ On-Demand Vulnerability Assessments
+ Centralized System Event Monitoring (Login Failed,File Accesses, Network connect attempts,etc.)
+ System Administration
+ Security Administration :
- Update kernel to the latest release + security patches (grsecurity/openwall)
- Installation and configuration of firewall (KissFirewall/Bastille Firewall/APF)
- Installation of security updates as released by OS/Control Panel vendor
- Disabling of unused and insecure services
- Removal of insecure packages and unnecessary software
- Log auditing for unusual activity
- SSH server hardening
- Securing /tmp directory
- Kernel tuning with sysctl
- PSAD (Port Scan Detector)
- SIM (System Integrity Monitor)
- PRM (Process Resource Monitor)
- MRTG / RRDTool (Bandwidth Usage Monitor)
- AIDE (Advanced Intrusion Detection Environment)
- CHkrootkit (Rootkit/Exploit scanner reports sent daily)
Prices : Rp. 1.999.000,- / month
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